The key to maintaining a healthy, thriving dispensary is not only knowing what questions you need to answer about your business, but also understanding how to use those results to drive your profitability and productivity forward. Asking the right questions will help you understand where your strengths and best opportunities for growth lie, as well as identifying which processes might need a little improvement.

Back in January of last year, California’s cannabis industry braced themselves as METRC’s 6-month emergency regulations took effect. Then, as July 1st neared, and the introductory window came to a close, the industry held their breath in anticipation of the state’s track and trace system (CCTT) coming online in full force. But instead of awarding operators with their permanent annual licenses as expected, the state decided to issue blanket extensions to all temporary license holders instead — and did this repeatedly until the end of 2018.